Last Updated: (30-01-2026)
At Karam Pharmaceuticals, we aim to deliver your Ayurvedic products in a timely and safe manner. This Shipping Policy explains how orders are processed and delivered when you place an order on https://karampharmaceuticals.com/.
1. Order Processing
-
All orders are processed within 1–3 business days after successful payment confirmation.
-
Orders are not shipped on Sundays or public holidays.
-
In case of high order volume, processing time may be slightly delayed.
2. Shipping Coverage
-
We currently ship across India.
-
International shipping is not available unless specifically mentioned.
3. Shipping Charges
-
Shipping charges (if applicable) will be clearly mentioned at checkout before payment.
-
Any additional charges such as taxes or duties (if applicable) are borne by the customer.
4. Delivery Timeline
-
Estimated delivery time is 5–10 business days, depending on the customer’s location and courier partner.
-
Delivery timelines are approximate and may vary due to courier delays, weather conditions, or unforeseen circumstances.
5. Courier Partners
-
Orders are shipped through reliable third-party courier services.
-
Once the order is shipped, tracking details will be shared via SMS or email (if available).
6. Address Accuracy
-
Customers are responsible for providing accurate and complete shipping details.
-
Karam Pharmaceuticals is not responsible for delays or non-delivery due to incorrect or incomplete address information.
7. Damaged or Lost Shipments
-
If a product is received in a damaged condition, customers must inform us within 48 hours of delivery along with unboxing images/videos.
-
In case of lost shipments, we will coordinate with the courier partner and provide a resolution as per our internal policy.
8. Delayed Deliveries
-
While we strive to deliver orders on time, delays caused by courier partners, natural calamities, strikes, or other force majeure events are beyond our control.
-
Such delays do not make the order eligible for cancellation or refund.
9. Incorrect or Returned Shipments
-
If an order is returned due to customer unavailability or incorrect address, re-shipping charges may apply.
-
Refunds (if applicable) will be processed as per our Refund & Cancellation Policy.
10. Contact Information
For any shipping-related queries, please contact us:
📧 Email: info@karampharmaceuticals.com
📞 Phone: 84392 64701
🌐 Website: https://karampharmaceuticals.com/