Last Updated: (30-01-2026)
At Karam Pharmaceuticals, customer satisfaction hamari priority hai. Ye Return & Refund Policy explain karti hai ki kis condition me returns, refunds, aur replacements process kiye jaate hain jab aap https://karampharmaceuticals.com/ se order place karte ho.
1. Returns Eligibility
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Ayurvedic aur herbal products ke nature ko dekhte hue, opened, used, ya tampered products returnable nahi hote.
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Return sirf manufacturing defect, damaged product, ya wrong product delivered hone par accept kiya jayega.
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Customer ko delivery ke 48 hours ke andar issue report karna hoga with clear unboxing images/videos.
2. Non-Returnable Items
Following items return/refund ke liye eligible nahi honge:
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Used ya opened products
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Products without original packaging
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Products damaged due to customer misuse
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Discounted or promotional items (unless defect ho)
3. Return Process
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Return request ke liye hume email ya phone par contact karein.
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Request approve hone ke baad hi return initiate kiya jayega.
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Unauthorized returns accept nahi kiye jaayenge.
4. Refund Policy
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Refund sirf approved returns ke liye hi process hoga.
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Refund amount original payment method me hi credit kiya jayega.
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Refund process hone me 5–7 business days lag sakte hain, depending on bank/payment gateway (Razorpay).
5. Replacement Policy
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Agar product damaged ya defective hai, to hum replacement provide kar sakte hain (subject to stock availability).
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Replacement shipping charges company bear karegi (valid cases me).
6. Order Cancellation
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Order sirf dispatch se pehle cancel kiya ja sakta hai.
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Dispatch ke baad cancellation request accept nahi hogi.
7. Shipping Cost for Returns
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Agar return company ki galti (wrong/damaged product) ki wajah se hai, to return shipping cost hum bear karenge.
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Customer-initiated returns me shipping cost refundable nahi hogi.
8. Delayed or Failed Refunds
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Agar refund time frame ke baad bhi receive nahi hua ho, pehle apne bank se check karein.
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Uske baad hume contact karein for assistance.
9. Policy Changes
Karam Pharmaceuticals bina prior notice ke kabhi bhi is policy ko update ya modify kar sakti hai. Updated policy website par post hote hi effective ho jayegi.
10. Contact Us
Return, refund, ya cancellation se related queries ke liye hume contact karein:
📧 Email: info@karampharmaceuticals.com
📞 Phone: 84392 64701
🌐 Website: https://karampharmaceuticals.com/